FAQ

We are located in the heart of Port Moody at 2521 Clarke Street, British Columbia, Canada. Click here for directions.

Our bridal collections begin at $1,499.
Special occasion gowns begin at $399.

We also offer select off-the-rack styles at exceptional savings - inquire with us for current availability.

Yes. We offer flexible payment options both online and in-store. Online purchases can be completed using Klarna at checkout, while in-store bridal purchases may qualify for financing through iFinance Canada.

Pre-approval for in-store financing takes only a few minutes and does not affect your credit score. Terms and conditions apply. Learn More

Yes, we require an appointment for a personal fitting.

Book your today!

Email: sayyes@etherealbridal.ca

Call/Txt: 604-353-3650

Our collection is curated dress by dress, each gown is carried in a single sample size, individually chosen for the style and fabric. Most samples sit in the US 10–12 range, with the full collection spanning US 6 to US 24.

Bridal sizing runs smaller than the sizing you're used to in street clothing, so the size on a wedding gown tag is rarely the size you wear day-to-day. Many of our dresses fit a wider range of brides than the sample suggests, from petite frames to fuller silhouettes, within the natural limits of each gown's fabric and cut. Whether a sample needs to be drawn in for a smaller frame or carefully clipped where the back doesn't close fully, our team uses a discreet technique that's invisible from the front, so you experience the silhouette, drape, and fit exactly as it will be when made in your size.

When you find your dress, we order it to your measured size from the designer. Lead times are typically four to six months, followed by alterations. Sample-sale and off-the-rack gowns are the exception and are sold as-shown.

If you have specific sizing questions before booking, give us a call at 604-353-3650.

For online orders, you will find a detailed sizing chart on every product page. Be sure to check the chart for each dress, as sizes can vary between designers. For in-store appointments, we provide personalized service by taking your measurements for every dress order to ensure the best possible fit. Custom sizing is also available to create your perfect gown!

We are delighted to offer convenient in house alteration services! Alterations are not included in the price of any dress, but they are an important step in ensuring your gown fits you perfectly and provides maximum comfort. The cost varies depending on the style, design, and extent of work needed. We will provide you with a detailed quote during your fitting. Alteration timelines can take 2 - 4 weeks, so we recommend planning accordingly to ensure your dress is ready for your special day.

Bring whoever makes you feel most supported! Our boutique can comfortably accommodate up to 6 guests per appointment, and we can make special arrangements if you have a larger group. We recommend bringing your most trusted loved ones, those whose opinions you value and who will help you make this important decision. Whether it's your mom, bridesmaids, or best friends, choose the people who will celebrate this special moment with you!

That said, some brides prefer to come on their own for a more intimate, personal experience and that's perfectly wonderful too. This is your journey, so do what feels right for you!

For your initial appointment: We recommend wearing seamless nude undergarments to ensure a smooth silhouette under the gowns. There's no need to wear a bra, our dresses feature built-in cups and corsets designed to provide exceptional support and create a beautiful, flattering fit. This way, you will see each gown exactly as it's meant to look!

For alteration appointments: Please bring the shoes you will be wearing on your wedding day. Having the correct heel height ensures we can hem your dress to the perfect length.

We offer a range of appointment options to suit your needs. Appointment lengths range from 30 to 120 minutes, depending on the experience you choose:

• Special Occasion Appointment (30 minutes)
  Ideal for formalwear, evening gowns, or special events.

• Virtual Appointment (30 minutes)
  A convenient way to showcase specific dresses for clients who are unable to visit in person.

• Discovery Appointment (60 minutes)
  Designed for first-time shoppers beginning their dream dress journey.

• Exclusive Appointment (90 minutes)
  Enjoy extended time, personalized styling, and a relaxed, elevated shopping experience.

• VIP Experience (120 minutes)
  Elevate your appointment with 1 bottle of sparkling wine and ample time to try on as many gowns as you wish. Because finding your dream dress should feel like a celebration.
  *A fee applies*

• Alteration Appointment (30 minutes)
  A quick and efficient fitting to perfect the fit of your gown.

We recommend starting your dress shopping journey 9-12 months before your wedding. This gives you the perfect amount of time to find your dream gown without any stress! Since dresses can take up to 6 months to be made and delivered, plus another month for alterations, planning ahead ensures everything is ready well before your special day.

Short on time? Do not worry, we offer rush order options for brides with tighter timelines. Contact us to discuss your wedding date and we will work with you to make it happen!

Absolutely! We offer worldwide shipping to most destinations, so whether you are local or planning a destination wedding abroad, we can likely deliver to you. Shipping fees apply and vary based on your location. Contact us with your delivery address and we will provide a shipping quote along with estimated delivery times. Please note that some locations may have restrictions.

We process all transactions in Canadian Dollars (CAD). If you are shopping from outside Canada, your bank or credit card provider will automatically convert the amount to your local currency at the time of purchase. For the most accurate exchange rate information and details about any international transaction fees, please contact your financial institution directly.

Standard delivery time is up to 6 months from the date you place your order. This includes production time (as your dress is specially made for you), shipping, and handling. We know waiting can be exciting, but the result is worth it, a beautiful gown made just for you! If you're working with a tighter timeline, we offer rush order options. Just reach out and we will help accommodate your wedding date.

Tax requirements depend on your location:

Within Canada: Your purchase will include applicable provincial and federal taxes (PST, GST, HST, and/or QST) based on your billing address.

Outside Canada: No Canadian taxes are applied to your order. However, please note that when your dress arrives in your country, you may be responsible for paying import duties, customs fees, or other local taxes as determined by your country's regulations. We recommend contacting your local customs office to understand what charges may apply.