Q & A

Some answers to common questions to help you with your dress shopping experience.

 
  • We are located at 1416 Garibaldi Pl, Coquitlam, British Columbia, Canada.

  • Yes, we require an appointment for a personal fitting. Contact us today!

    Email: dreamdress@etherealbridal.ca

    Call/Txt: 778 792 0524 or visit www.etherealbridal.ca/appointments.

  • Our online selection is exclusive to online store only. However, we have a large range of options available in-store. Additionally, we are continuously expanding our collection with the introduction of new designs.

  • Online sizing charts located on every product page. During an in person fitting we will help you to ensure the best possible fit. Custom sizes available

  • We are delighted to offer our own alteration services!

    The alterations are not included in the price of your dress.

    Typically, alterations are performed to achieve the optimal fit for your dress. The duration of these alterations can vary depending on factors such as the style, design, and extent of alterations required. In some cases, it may take up to 4 weeks to complete the alterations process.

  • You are welcome to bring up to three guests.

  • For bridal fittings, it is highly recommended to wear a seamless nude garment. A bra is not necessary, as all of our dresses are designed with built-in cups and corsets that provide exceptional support. This ensures a flattering fit while allowing the bride to fully appreciate the design and silhouette of the gown. When you return for alterations we highly recommend you bring your shoes which you will wear with the dress.

  • An appointment with us is 1 to 2 hours. The goal is to find your dress, we are happy to show you as many options as possible.

  • To ensure a smooth process, we suggest starting shopping 12-9 months before your wedding date.

  • We ship world wide Via DHL EXPRESS.

  • Please note that all our products are priced in Canadian Dollars and all payments are processed in Canadian Dollars.

    To obtain information regarding exchange rates, we recommend contacting your bank or credit card provider for assistance, as they will be able to provide you with the most accurate and up-to-date information regarding currency conversion.

  • From the day of order, production time, shipping and handling time is 1 - 5 months. Rush options available.

  • Purchasing within Canada, PST,GST,HST and/or QST is applied to your purchase depending on your billing address. When Purchasing outside of Canada, no taxes are applied to your purchase. Upon arrival in your country, import duties and/or other taxes and fees may be payable as required by your countries Import Tax Regulations.